Privacy Policy

KWALL LLC., (“KWALL” or “we” or “us” or “our”) is committed to protecting the privacy of its customers (“customers” or “you”).  This Privacy Statement describes how we collect, utilize, distribute and protect personally identifiable information you provide to us through our websites: www.kwallcompany.com, development-preview.com, staging-preview.com, production-preview.com and our service platform. It also describes the choices available to you regarding KWALL’s use of your personally identifying information and the steps you can take to access, update and correct your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged KWALL.

For the purposes of this Privacy Statement, “customer” shall mean any past, present, or prospective user of KWALL’s products or services, including any users of the KWALL Website (the “Site”).

Legal Basis

The legal basis for our collection and processing of your personal information is that the processing is necessary for us to provide our services. In addition, the processing is carried out in our legitimate interests as further explained below. In certain circumstances, the legal basis for our collection and processing of your information may also be your consent.

SCOPE

This policy only applies to information we collect through this Website. It does not apply to information we collect in a client engagement, in evaluating a potential client relationship, or offline.

Personally Identifiable Information We Collect Information Provided by You

KWALL receives and stores any information you provide to us through your use of our Site, the KWALL products or services, including correspondence relating to customer support, or in any other manner. Such information includes, but is not limited to, contact details such as your first and last name, telephone number(s), physical addresses, mailing address, job title, email address, and log-in credentials (as applicable). You may choose not to provide certain information, but you may not be able to take advantage of many of our features.

Personal Data. We collect information by which you may personally identified, such as your name, email address, postal address or phone number, through the contact form (or other forms, e.g., event or survey registration forms) on our Website (“personal data”). This information is only collected when you voluntarily provide it. We may collect other information about you that you provide, but which does not personally identify you, such as the name of your employer.

Usage Data. We also collect information about your use of the Website. This information includes things such as your operating system, your access times, the location from which you accessed the Website, the time you spent on the Website, and the pages on our Website that you visited (“usage data”).

We collect this information using cookies, web beacons and Google Analytics. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our Website. A web beacon is a small electronic file (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permits us to track some of the ways in which our Website is used, such as counting users who have visited pages, recording the popularity of certain content, and verifying system or server integrity.

RB2B Information collection: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Accorbis account information: With our accorbis.com platform and web application you may be asked to provide user information from logging in with Google or your own non-google email address. KWALL and it’s sub-brand Accorbis may request an image, name, and email. KWALL and the platform which is storing data on Google Firebase may use this information to identify your account, and when needed be shared with Google in terms of data storage.

Financial Information: Customers may be required to submit financial information such as first and last name, credit card number and billing address in order to receive certain services from KWALL. KWALL will not sell, share or rent any of your financial information, except as set forth in this Privacy Statement or as necessary to provide the services.

Automatic Information: KWALL may collect and store certain information about your visits and interactions with our site that does not directly identify you, but is automatically received and recorded by us through use of “cookies.” We use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user-base. You can control the use of cookies by selecting the appropriate settings in your browser. If you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Additionally, as is true of most web sites, we gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you.  We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

For information Collected through our Service Platform: KWALL collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal information it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the KWALL’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.

We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

We will retain personal information we process on behalf of our Clients for as long as needed to provide services to our Client. KWALL will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Social Media Widgets: The Site includes social media features, such as the Facebook button and other widgets or interactive mini-programs that operate on our Site. These features may collect information such as your IP address, which page(s) you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy statement of the company providing the applicable feature.

Behavioral Targeting/Re-Targeting:  We partner with a third-party ad network to either display advertising on our Site or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish not to have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

However, even where a customer has opted out of receiving any marketing data, in order to fulfill our service obligations, KWALL will continue to send emails regarding customers’ account administration or interruptions to the Services for system maintenance.

E-mail Communications: Electronic communications may be sent by KWALL using customers’ personal contact information to provide information related to product offerings, important industry news or general services and upgrades provided by KWALL. KWALL may receive a confirmation when you open an e-mail from kwallcompany.com if your computer supports such capabilities. Under no circumstances will we use this information for anything else not described in this Privacy Statement. All users may at any time opt-out of our marketing by clicking the Unsubscribe link located at the bottom of all marketing and customer notices or by submitting a General Inquiry at http://www.kwallcompany.com/contact.   However, in order to fulfill our service obligations, KWALL will continue to send emails regarding customers’ account administration or service interruptions for system maintenance.

Information from Other Sources: We may collect information from other sources such as lead generating third party companies to correlate the information to your already submitted information. We do not do verifications on individuals’ personal information. All verification is at the business level, not the individual level.

How We Use Personal Information

KWALL may collect information about you through your use of the Site or use of KWALL products and services for several reasons, including:

to carry out obligations arising under agreements entered between you and KWALL for products or services;

for research regarding the effectiveness of the Site and related marketing, advertising and sales efforts;

to respond to your service related requests and to communicate with you;

to provide you with information about KWALL products and services for which you utilize or for which you have inquired;

to contact you regarding products and services offered by KWALL and its trusted affiliates, business partners, and independent contractors; or;

to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of KWALL’s Terms of Services Agreement or Acceptable Use Policy, or as otherwise required by law.

Personal Data. We use the personal data you provide us to respond to your contact inquiry and to provide you information about the services we provide. We may also add the contact information you provide us to a database for email newsletters, which may provide you updates about our Company and our services, as well as services or goods offered by others. You can unsubscribe from our newsletter by sending an email to the email provided in the Contact Us section below, or by clicking the unsubscribe link in any email newsletter you receive from us. We may provide your personal data to our affiliates, to contractors, vendors and services we use to provide our services and operate our business (subject to their promise to keep such information confidential), to someone buying the Company or its assets, or to a successor on dissolution of the Company. We may also disclose your personal data to comply with a legal requirement (e.g., a subpoena), to enforce or protect rights, or if we believe doing so is necessary for the safety of any person.

Usage Data. We collect usage data to improve the performance of our Website, to evaluate the content on our Website, and to improve the performance of our Website. We do not use usage data to profile individual users, to analyze or predict individual user behaviors, or to track your online behavior. Subject to applicable law, we may disclose usage data without restriction.

Third Parties; Processors. In the course of providing our service and operating our business, certain services we use may also collect and use your personal data and usage data, including:

Google (for Analytics): Google’s privacy policy is available here. You can opt-out of having your activity on our Website available to Google Analytics by installing the Google Analytics opt-out browser add-on.

MailChimp (for Bulk Emails): MailChimp’s privacy policy is available here.

Access, Use, Storage, or Sharing of Google User Data

On some of KWALL’s systems, we may request optionally or allow the ability to login to an account with your Google credentials. KWALL may store your account information to help create a local profile of basic information. KWALL specifically uses your information in the following methods:

to create a user account on one of the websites either in development, or a KWALL web property

to pull in data from a specific spreadsheet (KWALL STAFF) via Drive to display information on our portal

to create a user account on a mobile application in development.

How We Share Personal Information

We may share personal information with business partners, service vendors, authorized third-party agents or contractors (such as Google, Inc. or Adobe Systems Inc.) in order to provide the services.

Information collected from customers may be disclosed to independent contractors and business

partners who have agreed (i) to hold this information in confidence, (ii) not to use it for any purpose except to carry out the service they are providing on behalf of KWALL, and (iii) only in the ways that are described in this Privacy Statement and security policies in the way this information is handled. We do not sell your personal information to third parties.

KWALL may also disclose aggregate, anonymous data based on information collected from customers to actual or prospective investors and partners. Should a sale of KWALL’s business ever occur, collected customer information may be transferred along with the sale but the information will be treated in the same manner as set forth in this Privacy Statement. In the event of any significant changes to the manner your information is handled, we would notify you by a prominent notice on the Site.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, to the extent necessary.

Sites other than KWALL: While visiting KWALL’s website you may be directed to content or functionality that is hosted by a third-party. When information is collected by these third parties exclusively on KWALL’s behalf, KWALL’s Privacy Statement govern how information is used. The Site may contain links to third-party websites. Please note that these websites’ privacy and other policies may differ from those of KWALL. We strongly recommend that you review the privacy policies of any online service prior to submitting personally identifiable information. KWALL has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.

Data Integrity and Security

KWALL makes diligent efforts to maintain accurate information on our customers. KWALL has put stringent security procedures in place to protect such information collected about our customers. We constantly monitor our systems, which are protected using industry-standard security measures. Transport Layer Security (“TLS”) connections are used to communicate to our system to protect customer financial information (such as credit card number or bank account information), as well as encrypting vital information that customers input through the Site. Although reasonable efforts are made to secure network communications and the Site, KWALL cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.  Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at legal@KWALLcompany.com.

Accessing/Updating/Correcting/Deleting/Transferring or Handling of your Personally Identifiable Information

At any time, you can request access to your personal information, request that any inaccuracies be corrected, and request that comments or explanations be added to records about you, by contacting us or by calling our toll free number at 866-916-1202. You can also ask about:

whether and why we have your personal information;

how we got your personal information;

what we have done with your personal information;

to whom we have communicated your personal information;

where your personal information has been stored, processed or transferred;

how long we will retain your personal information, or how that retention period will be determined; and

the safeguards in place to protect your information when it is transferred to third parties or third countries.

Finally, you can ask us not to collect or use your personal information for certain purposes, you can ask us to delete your personal information, or you can ask us to provide your personal information to a third party.

Depending on which laws apply to your personal information, we may only be able to do some of these things for you. If you request one of these things and we refuse to do it, we will explain your legal rights, the reason for our refusal and any recourse you may have.  We will respond to your request without undue delay within 30 days.  KWALL reserves the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections.

We will retain your information for as long as your account is active or as needed to provide you services and to fulfill the purposes for which the data was collected.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the email provided in the Contact Us section below or through our toll free line at 866-916-1202. Other than the online services we use to manage our email newsletter, we do not share your information with third-parties for advertising purposes.

DO NOT TRACK FEATURES

Because there is no uniform technology for recognizing and implementing do-not-track signals, this Website may not respond to all do-not-track signals. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

DATA SECURITY

We have implemented industry standard and customary measures to secure the information you provide us against unauthorized access and accidental loss.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do follow industry standard and customary measures to protect your personal data, we cannot guarantee its security. Any transmission of personal data is at your own risk.

ACCESSING AND CORRECTING YOUR INFORMATION

Send us an email to the email in the Contact Us section below to request access to, correct or delete any personal data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

INTERNATIONAL USERS

If you are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use, which is governed by the law of the United States and this policy, you will be transferring your personal information into the United States and you consent to that transfer. In addition, your information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of your country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

GDPR

Under the GDPR, you may, if applicable, be entitled to additional rights, including:

the right to withdraw consent to processing where consent is the basis of processing;

the right to access your personal information and certain other supplementary information, under certain conditions;

the right to object to unlawful data processing, under certain conditions;

the right to erasure of personal information about you, under certain conditions;

the right to demand that we restrict processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, are processing, or believe your personal information is inaccurate;

the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions;

the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; and

the right to lodge a complaint with data protection authorities.

If you want to learn more about your rights under the GDPR, you can visit the European Commission’s page on Data Protection at http://ec.europa.eu/justice/data-protection/index_en.htm. This is not an admission that we or this Website are subject to the GDPR or the jurisdiction of any court or agency outside of the United States.

THIRD PARTY WEBSITES

You may find links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties on our Website. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the Website, which may have their own privacy policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own policies and terms.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our Site from those we actually know are under the age of 16, and no part of our Site is structured to attract anyone under 16.

Conditions of Use, Concerns

By choosing to visit and interact with KWALL, customers agree that their visit and any dispute regarding the protection of their privacy during such visit is subject to this Privacy Statement including, but not limited to, the provisions regarding limitations on damages and the application of the law of the state of Delaware.

Please note that if customers enter into other contractual agreements with KWALL, privacy terms and conditions of such other agreements may supplement or supersede this statement. Questions and concerns about privacy at KWALL should be directed to legal@kwallcompany.com.

By Mail: KWALL LLC.

3090 Bristol Street 4th Floor, Costa Mesa, CA 92626

+1 (866) 916-1202

Attn: Data Protection Officer

Revisions or Changes

KWALL reserves the right to modify this Privacy Statement from time to time. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.