Programs · Compliance
Accessibility & Compliance
before it’s a lawsuit.
Ongoing WCAG 2.2 + ADA Title II monitoring, remediation, and training, so the headline you read this morning isn’t about you next quarter. Monthly automated audits, manual review of high-impact pages, quarterly remediation sprints, and on-call support for new content.
What’s included
What you get with this program.
01 · MONITORING
Automated + manual, every month.
Axe-core + Lighthouse runs daily on all key templates; manual review by our a11y lead on the 50 highest-traffic pages monthly. You see what’s flagged before any user does.
02 · REMEDIATION
Quarterly fix sprints.
We don’t just report issues. We fix them. Two-week sprints quarterly.
03 · TRAINING
Editor workshops.
Quarterly 90-min workshops for your content team on creating accessible content from the start.
04 · DOCS
VPAT + statement.
Updated VPAT and accessibility statement on your timeline, typically annually.
What clients say in writing
KWALL did an excellent job and had an intuitive knowledge of our project that built on attributes of similar websites that we admired. KWALL’s work was quick and thorough, and everyone at KWALL was easy to work with and friendly.
FAQ
Questions worth asking.
What’s the difference between automated accessibility testing and the manual review your program includes?
Automated tools like Axe-core catch roughly 30-40% of WCAG failures, the structural and code-level ones. Manual review by an accessibility specialist catches the rest: logical reading order, meaningful alt text, keyboard navigation, cognitive load issues. We do both every month. The automated runs cover all key templates regularly; manual review covers your 50 highest-traffic pages monthly.
We received a demand letter citing ADA Title II. Can you help?
Yes. We’ve supported institutions through OCR complaints and demand letters. We can provide a rapid audit, a remediation plan with prioritized fixes, and documentation of good-faith compliance effort. Response timelines vary by situation; contact us directly for an urgent inquiry.
What is a VPAT and will KWALL produce one for us?
A Voluntary Product Accessibility Template (VPAT) documents how a product conforms to accessibility standards, in your case, your website against WCAG 2.2 and Section 508. We produce an updated VPAT as part of this program, typically on an annual cycle or when major content changes warrant a new version.
Who do you train, and what do the editor workshops cover?
We run quarterly 90-minute workshops for your content team, the people writing pages, uploading images, and formatting text in the CMS. Topics include writing meaningful alt text, using heading hierarchy correctly, accessible link language, and avoiding common editor mistakes that automated tools can’t catch.
Does the program cover newly added content or only existing pages?
Both. On-call support for new content is included so editors can flag questions before publishing rather than discovering issues in an audit later. We also add new high-traffic pages to the monthly manual review queue as your site grows.
Made it to the bottom? You’re our kind of person.
Two ways from here. Skim the work and see if we’d be a fit, or send a quick note through the form. The founder reads them.
p.s. we will respond. by Tuesday at the latest.